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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Deanna Wartenbee

June 23, 2025

5  out of  5
rating by Deanna Wartenbee
"Everyone has always been very nice and helpful. I appreciate all they do for me."
We responded:
"Thank you so much for the 5-star review Deanna! We’ve enjoyed working with you and we appreciate your business!"
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Ted Hogan

June 19, 2025

5  out of  5
rating by Ted Hogan
"I met with Connor Gill to go over insurance policies for my home, auto and umbrella. He took the time to go over the quotes for each so that I understood all the coverages. I would highly recommend Connor to others looking for insurance."
We responded:
"Thank you Ted for the awesome 5-star review!!! I’m glad you and Connor connected and we were able to help with your insurance! Thank you for your business!"
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lori chase

June 18, 2025

5  out of  5
rating by lori chase
"Thank you, Laurie Jermaczonak, at State Farm with Jake Waardenburg in Redmond, Oregon. We just met with her to review our policies and she was so thorough and helpful. We have been with State Farm for over 40 years and we are so happy and grateful for Laurie and Jake. Thank you for taking care of us to ensure that we have the best coverage possible! You’re the best! Lori and Dan Chase"
We responded:
"Thank you so much Lori for the amazing five-star review! We’re so thankful to continue your relationship with State Farm. We appreciate your business!"
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Kevin Beckstead

June 11, 2025

5  out of  5
rating by Kevin Beckstead
"Rachelle at Waardenburg was like an insurance genius. She used her expertise to save us so much money on our three automobile policies. I’m so happy with her work!"
We responded:
"Thank you Kevin!!!! Rachelle loves working with you as well. We appreciate your business!"
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Luke

June 11, 2025

5  out of  5
rating by Luke
"Laurie and Jake are always responsive and easy to work with!"
We responded:
"Thank you Luke! As always, we appreciate you!"
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Ellen Jakab

June 9, 2025

5  out of  5
rating by Ellen Jakab
"Called..Stacey took care of everything for my added new rv. Great customer services"
We responded:
"Thank you so much for the awesome 5-star review Ellen!! We appreciate your business!"
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Marla Manning

June 3, 2025

5  out of  5
rating by Marla Manning
"Connor was very helpful! He answered my questions, addressing all my concerns. He was very thoughtful in his responses. I feel confident in switching my home and auto insurance to State Farm thanks to Connor."
We responded:
"Thank you so much for the 5-star review Marla! So glad that Connor was able to help you with your car and home insurance! Welcome t the State Farm family!"
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Eric Turney

June 3, 2025

5  out of  5
rating by Eric Turney
"A+ customer service! Mike was great in helping me with my request! Highly recommend!"
We responded:
"Thank you Eric! We appreciate your business and your awesome 5-star review!"
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Shawn

May 25, 2025

5  out of  5
rating by Shawn
"I worked with Mike and he was super fast, knowledgeable and took the time to explain all the coverages. Looking forward to my new relationship with Sate Farm!"
We responded:
"Thank you for the awesome 5-star review Shawn! We appreciate your business!"
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Donelle Snider

May 14, 2025

5  out of  5
rating by Donelle Snider
"Reviewed all my policies and made great recommendations for me to consider . Initially moving my business to State Farm allowed me to maintain my coverage for a lower price. I found Laurie to be very helpful!"
We responded:
"Thank you for the 5-tar review Donelle! So glad Laurie was able to help, we appreciate your business!"
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Matthew Hatfield

May 8, 2025

5  out of  5
rating by Matthew Hatfield
"Laurie at Jake Waardenburg - State Farm Insurance Agent went the extra mile for me. She stayed on top of a rerate request for my auto policy and helped reduce my premium by around $145. That kind of follow-through and care really stands out—especially when things are tight. I genuinely appreciate her effort and professionalism. Big thanks to Laurie and the whole team!"
We responded:
"Thank you Matthew for the awesome 5-star review!!! We appreciate our existing customers just as much as our new ones! Thanks for your continued business!"
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Sharon Kerr

April 29, 2025

5  out of  5
rating by Sharon Kerr
"Rachelle is a great help with all of my questions! Quick responses and always happy to find an answer to a question! Wonderful customer service!"
We responded:
"Thank you Sharon for the great 5-star review! We appreciate you!"
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Julia Acevedo

April 26, 2025

5  out of  5
rating by Julia Acevedo
"was feeling so overwhelmed not getting a response from multiple reps over the phone. i decided to go in person to their office and Laurie was an angel sent from god. she had me talking to a claims agent in minutes, answered all my questions, and was an absolute pleasure to talk and laugh with. ask for laurie whenever possible, she will absolutely help you with whatever is needed. thank you again!"
We responded:
"Thank you so much for this awesome 5-star review Julia!!! Laurie is a star, and this review means a whole lot! We appreciate your business and are glad we can help!"
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Peggy Turpin

April 23, 2025

5  out of  5
rating by Peggy Turpin
"Mike was wonderful to work with. He is knowledgeable and explained life insurance in terms I could understand. I highly recommend him for any insurance needs!"
We responded:
"Thank you Peggy for the 5-star review! I’m glad Mike was able to assist you, we appreciate you!"
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Melissa Newberry

April 10, 2025

5  out of  5
rating by Melissa Newberry
"Luke Wehr has done a tremendous job walking us through many of the details of home, auto, umbrella, & etc. We just moved multiple policies over to him - some that we weren't planning on moving right now, but he absolutely earned it. Looking forward to working with him. Thanks Luke!"
We responded:
"Thank you so much Melissa for the 5-star review! I am so glad you were able to connect with Luke and join the State Farm family! We appreciate your business!"
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Larissa Ham

April 4, 2025

5  out of  5
rating by Larissa Ham
"It was a pleasure to work with Connor he explained everything perfectly amd a huge help on making sure I was paying less on my monthly insurance"
We responded:
"Thank you so much for the 5-star review Larissa! I’m glad Connor was able to save you money and explain your coverages! We appreciate your business!"
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Kimberly Evans

March 31, 2025

5  out of  5
rating by Kimberly Evans
"Super appreciative for all the help! Laurie was able to guide me through some items to consider while I'm looking to change insurance. Highly recommend!"
We responded:
"Thank you so much Kimberly for the 5-star review! So glad you we able to connect with Laurie! We appreciate you!"
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alvin chase

March 31, 2025

5  out of  5
rating by alvin chase
"Great service"
We responded:
"Thank you for the 5-star review Alvin!!"
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Emily Lambert

March 28, 2025

5  out of  5
rating by Emily Lambert
"Easily the best insurance office I have ever been a client of. Not only is the entire staff so knowledgeable and helpful when selecting or changing insurance options, but when I got into a car accident, they team treated me like family and made sure my needs were all taken care of. Even though we aren't in the local area, we are extremely happy with Jake Waardenburg and his staff!!"
We responded:
"Thank you so much Emily for the 5-star review! We appreciate you and are so happy you are a part of our State Farm Family!"
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Angie Prichard

March 20, 2025

5  out of  5
rating by Angie Prichard
"Connor was great to work with. He was very friendly and informative in helping us find the right coverage and was very responsive to getting it set up and implemented. Thanks Connor!"
We responded:
"Thank you for the 5-star review Angie! I’m so glad Connor was able to help you get everything started with us! Welcome to the State Farm Family! We appreciate your business!"
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Matthew Gilman

February 19, 2025

5  out of  5
rating by Matthew Gilman
"I worked with Luke and he was super fast, knowledgeable and detail oriented. Looking forward to my new relationship with Sate Farm!"
We responded:
"Thank you, Matt! So glad you were able to connect with Luke and are now part of our State Farm family! We appreciate your business!"
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Jeff Hall

February 17, 2025

5  out of  5
rating by Jeff Hall
"Worked with Connor Gill - prompt, courteous, knowledgable and saved us a substantial amount of money on home and auto. Called because my current home policy was going to renew with a large increase - Conner walked me through my current coverages, updated my home coverages and it still came in less than my current homeowners, let alone the upcoming renewal rate. Saved money on the cars too. If you call this State Farm Branch, ask for Connor!"
We responded:
"Thank you so much for the five star review Jeff! So glad you were able to connect with Connor and he was able to show what State Farm can do for you! We appreciate your business!"
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Tom Iraci

February 14, 2025

5  out of  5
rating by Tom Iraci
"I and my wife are giving Jake Waardenburg State Farm Insurance 5 stars for the quality of their customer service. When I contact the office by phone that call is answered on the first rin and always by a friendly voice. This too me is very important. I also want to give a shout out to Laurie Jermacznak, Account Manager who helped us out in adjusting our home policy. She is very knowledgeable and if we did not fully understand something in our coverage plan, she made sure we did. I also want to complement her for her professionalism and patience if there was something we did not understand. We could not be happier with the quality of service we receive here at Jake Waardenburg-State Farm Insurance. I highly recommend this business."
We responded:
"Tom, wow, thank you for your kind words! We appreciate your business and I’m glad we were able to address your concerns and make sure you understand what you’re paying for. Thank you!"
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Bill Eads

February 5, 2025

5  out of  5
rating by Bill Eads
"First and foremost State Farm has been a tremendous partner in our insurance needs. Our State Farm representative Laurie Jermaczonak is very helpful with our insurance needs on all vehicles and homes. She is very responsive to our concerns and works hard to give us details that are very important to us. It is a great comfort and pleasure to know she is only a phone call away from any insurance question we have. I highly recommend Jake Waardenburg State Farm agency and Laurie to be your insurance agents."
We responded:
"Bill, thank you!!! Laurie works so hard to deliver when our clients need it most, and that’s not an easy job! Thanks for your support and your five star review!"
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Michael Muller

January 27, 2025

5  out of  5
rating by Michael Muller
"Hey Jake, just wanted to say thank you for the great service and particularly Laurie who helped me today with updating my mortgage documents….. So glad I switched to State Farm !!!"
We responded:
"Thank you, Michael! I appreciate the shout out for Laurie too! She works her tail off to make sure she does everything she can for our customers. We appreciate your business!"