State Farm® Insurance Agent Jake Waardenburg

"I'd like to give a huge shoutout to Jake and his team—especially Rochelle! She's always got my back. I swear she's constantly helping me switch insurance from one vehicle to another. With six vehicles, a camp trailer, my business, and my home all insured through them, I definitely keep her busy.
Every time I call, it's a great experience. Let's be honest—dealing with insurance isn't exactly anyone's idea of a good time. But Jake, Rochelle, and the rest of the team make the process easy, stress-free, and even enjoyable. They're always friendly, knowledgeable, and quick to help.
I truly appreciate everything they do and highly recommend them to anyone looking for an insurance team that genuinely takes care of their customers."

"Always get all my questions answered all my issues taken care of, so so happy with this State Farm office"

"Very helpful and very happy with the policy and customer service. Zach was very helpful and courteous!"

"Great Advisor to work with and friendly staff ."

"Everyone that I have spoken to and interacted with from Jake Waardenburg's office have been friendly, helpful and just awesome. Thank you"

"I have had a fantastic experience with this agency, particularly Zachary. My insurance company non-renewed my policy because they are no longer servicing my area. State Farm provided a better policy and reduced my annual expenditure by 40%! The staff was incredibly responsive and ensured I understood all of the coverage and options. Very helpful."

"I am genuinely furious with how State Farm handled the cancellation of our policy. Having an insurance policy canceled is a serious matter with real financial and legal consequences, yet State Farm treated it with an alarming level of carelessness.

The only notice we received was a small letter in the mail that slipped through the cracks. That was it. No phone call, no text, no email, and no attempt from our local agents to make sure we were actually aware that our policy was about to be canceled. For a company that has every possible way to contact its customers, relying on one easily overlooked piece of mail for something this important is inexcusable.

What makes this so frustrating is how easily it could have been prevented. One phone call. One text. One email. That is all it would have taken to alert us and avoid having our coverage terminated. Instead, there was no urgency, no follow-up, and no sign that anyone cared enough to make sure we didn’t end up uninsured.

Insurance is not a casual monthly subscription you can quietly let lapse without consequence. It protects people’s homes, vehicles, finances, and legal standing. The fact that State Farm handled a cancellation with so little effort and so little regard for the customer is unacceptable and honestly infuriating.

State Farm talks a lot about being dependable and being there when it matters. In our case, they failed at the most basic level: communication. This experience showed a complete lack of professionalism, accountability, and customer care from both the company and our local office. I would strongly urge anyone considering State Farm to think carefully about whether they want to trust a company that handles something this serious with such little attention and responsibility."

"Great customer service!"

"Rachelle took care of my change in vehicles in a timely matter. She explained what the next step will be after the temporary paper work . All of employees of this agency are wonderful to work with."

"Zac is a great! He helped us switch insurance companies and got us a way better rate!"

"Keep up the great work Laurie from State Farm!"

"I have been with State Farm for over 50 years across the country. Luke was very attentive and addressed our needs and concerns for our planned move to Redmond."

"Very knowledgeable and a really nice guy!!!we just love State Farm insurance ❤️"

"Aaron Norris was a delight to work with. I recommend Jake Waardenburg’s office in Redmond, great communicators!"

"Luke is a great agent! Shout out to Luke for his recent work on my policy"

"Zac was easy to work with, and I saved a lot of money!"

"A deer hit my p/u and the claims department needed pictures. Your office was very helpful in getting the pictures taken and sent out for me. Thank you so much for your fast response in helping me. Sincerely Loren Hall."

"Aaron was very helpful and knowledgeable. He got back to me right away when I had questions."

"Aaron Norris just simply does amazing work! His attention to detail along with his personal demeanor makes him one of the best agents a person can have on their team. My wife and I are lucky to have him managing our insurance and he has been able to save us literally thousands of dollars over this past year. Couldn't recommend him more highly."

"Being with an agency that cares makes a difference. Luke has been so helpful and takes the time to explain my coverage options."

"You are so helpful. I'd recommend you to all. You're so patient when answering my many questions. Thanks for being a great value to Staye Farm"

"Very good team, they take care of me and my cars! Special thanks to Laurie!"

"Rachelle has taken very good care of us and I’m so happy we were able to move all of our policies to her! We love excellent customer care and that’s what they provide us with. 5 stars all around 🥰"

"Luke was super helpful made it quick and painless to add coverage for a new car as well as helping me to understand the safe driver discount"

"Aaron Norris was awesome! He had great communication, answered all my questions thoroughly, and was a pleasure to work with! Very happy with the competitive rates as well!"